FAQ

Q: How do I find my order number?

A: Your order number is included in your confirmation email sent after purchase.

Q: Why isn’t my tracking updating?

A: Carrier systems may take 24–48 hours to update after your order ships. Contact support if delays persist.

Q: Can I share my tracking link?

A: Tracking links are for the original purchaser only to ensure security.

Track Order

Track Order Policy

Stay informed about your order with our tracking system. By using this service, you acknowledge and agree to the following terms:

1. Accurate Information

  • Provide correct order numbers and the email address associated with the order.

  • Inaccurate information may result in delayed or inaccessible tracking updates.

2. Tracking Updates

  • Tracking information is supplied by our shipping partners and may not reflect real-time status.

  • Estimated delivery times are for convenience and may be affected by carrier delays, holidays, or unforeseen circumstances.

3. Order Handling

  • Tracking becomes available only once your order has been processed and dispatched.

  • Changes to shipping details after dispatch may impact tracking visibility or delivery time.

4. Use of Tracking Information

  • The tracking system is intended solely for the original purchaser.

  • Sharing order credentials or tracking links with unauthorized parties is prohibited.

5. Customer Support

  • If tracking appears incorrect or is not updating, contact our Customer Support.

  • Verification of order details may be required to resolve issues efficiently.

6. Limitation of Liability

  • While we provide tracking as a courtesy, we are not liable for delays or errors caused by third-party carriers.

  • Tracking information does not guarantee delivery dates.

7. Policy Updates

  • We reserve the right to modify this policy at any time.

  • Continued use of the tracking system constitutes acceptance of updated terms.